Privacy Policy
This privacy policy (hereinafter the “ Privacy Policy ") details how Valuence International Europe simplified joint stock company with a single shareholder, with share capital of 135,000 euros, registered with the Paris RCS under number 882 145 303, with its head office located at 3, rue du Faubourg Saint-honoré , 75008 Paris and whose intra-community VAT number is the following: FR53882145303 (hereinafter the “ Company "), collects and processes the personal data of its users (hereinafter the " Users ") visiting or using the features and services offered on the website accessible from the address https://www.allufr.com/ (hereinafter the “ Site ").
Personal data constitutes any information relating to the User, a natural person identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to him, in particular his name, first name, postal address, email address (hereinafter the “ Personal data ").
The company protects the privacy of Users and collects and processes Users' Personal Data under the conditions provided below, in accordance with the provisions of the European General Regulation on the protection of personal data (hereinafter). after the " GDPR") and the Data Protection Act of January 6, 1978, as amended (hereinafter the " Data Protection Act ").
By browsing the Site, Users acknowledge having read this Confidentiality Policy and having accepted its terms.
2. Data controller
Valuence International Europe SAS
Address: 3, rue du Faubourg Saint-Honoré 75008 Paris
3. Purposes and legal bases for processing personal data
The Company undertakes to ensure appropriate processing of the personal data of its customers for the following purposes:
| Purpose of use | Legal basis | |
|---|---|---|
| 1 | Implementation of the services offered by the Company (evaluation, purchase, auction, repair and after-sales services of products, making appointments for reception in the store, registration of members, etc.). | Execution of an agreement |
| 2 | Realization of other services. | Execution of an agreement |
| 3 | IR (Investor Relations) information on the companies of the Valuence Japan group or on the commercial activities of the Company. | Legitimate interest |
| 4 | Assessment of the suitability of all types of transactions; management of all types of transactions after their start, credit management and complaints management. | Execution of an agreement Legitimate interest |
| 5 | Prevention of illegal transactions and identification according to French law. | Execution of an agreement Legal obligation |
| 6 | Communication of product and service offers, campaigns or various projects of the Company, companies of the Valuence Japan group or any other company affiliated with the Company; implementation of questionnaire surveys. | Legitimate interest |
| 7 | Market study and analysis, preparation of statistical figures for management analysis, use of analysis results, development of new services. | Legitimate interest |
| 8 | Maintaining and improving the quality of customer service. | Legitimate interest |
| 9 | Any ancillary or related operation to the activities provided for under 1-8 above; response to customer questions. | Execution of an agreement Legitimate interest Legal obligation |
Purpose | Legal basis | |
|---|---|---|
1 | Implementation of the services offered by the Company (evaluation, purchase, auction, repair and after-sales services of products, making appointments for reception in store, registration of members, etc.). | Execution of the contract Consent formalized by acceptance of the CGA and confidentiality policy |
2 | Realization of other services. | Execution of the contract |
3 | IR (Investor Relations) information on the companies of the Valuence Japan group or on the commercial activities of the Company. | Legitimate interest |
4 | Assessment of the suitability of all types of transactions; management of all types of transactions after their start, credit management and complaints management. | Performance of the contract Legitimate interest |
5 | Prevention of illegal transactions and identification according to French law. | Performance of the contract Legal obligation |
6 | Communication of product and service offers, campaigns or various projects of the Company, companies of the Valuence Japan group or any other company affiliated with the Company; implementation of questionnaire surveys. | Consent Legitimate interest |
7 | Market study and analysis, preparation of statistical figures for management analysis, use of analysis results, development of new services. | Legitimate interest |
8 | Maintaining and improving the quality of customer service. | Legitimate interest |
9 | Audience measurement statistics | Internet user consent formalized by the acceptance of cookies via a banner |
10 | Guarantee the safety of property and people and identify the perpetrators of theft, damage or attacks; control of the management of goods with regard to the specific activity of the company | Legitimate interest |
11 | Any operation ancillary or related to the activities provided for under 1-9 above; answering customer questions. | Performance of the contract Legitimate interest Legal obligation |
The Company carrying out activities related to the purchase, sale, auction, etc., of second-hand goods, and with regard to the particular activity of the Company (in particular due to the value of the goods ), the processing of personal data carried out by the Company has as its legal basis the execution of the contract, consent, legitimate interest and legal obligation.
4. Nature of personal data collected
The Company processes the personal data of its customers for the purposes indicated in Section 3 above (“Purpose and legal bases for processing personal data”). Personal data within the meaning of this Privacy Policy are as follows:
HAS) Basic information:
First and last name, postal address, date of birth, telephone number, email address and any other information that identifies the customer.
B)Information on customer inquiries:
Details of requests made, processing logs (voice recordings, emails, etc.)
VS) Implementation of the services offered by the company:
Name, first name, email address, postal address, telephone Data relating to the transaction, monitoring of the commercial relationship, etc.
D) Control of the management of goods with regard to the specific activity of the company:
Images from video surveillance located in the purchasing office.
E) Audience measurement statistics:
Information stored in Internet users' terminals (cookies for example) or any other element used to identify Internet users and allowing the traceability of Internet users (web analytics tool).
The Company may request consent from customers before collecting and processing their personal data. In this case, customers are free to accept or refuse this request, or to withdraw their acceptance at any time.
5. Consequence of refusal to transmit personal data
Customers must provide personal data about themselves in order to fully utilize the Company's services. They may choose not to transmit their personal data, in which case access to all or part of the services offered by the Company may be refused.
6. Communication and transmission of personal data to other companies
The Company may communicate or transmit the personal data of its Users to the following companies in the group to which it belongs, for the purposes provided for in Section 3 above (“Purpose and legal bases for processing personal data”). In this case, the group companies which receive the personal data transmitted are required to ensure appropriate management and protection of this data, in compliance with this Privacy Policy as well as the privacy policy specific to each company. .
・Valuence Japan Inc. (Japan) | |
・Valuence Holdings Inc. (Japan) | |
・Valuence Art & Antiques Inc. (Japan) | |
・Valuence Technologies Inc. | |
・Value Real Estate Inc. | |
・Value International Limited (Hong Kong) ・Valuence International Singapore Private Limited (Singapore) ・Valuence International USA Limited (United States) |
7. Transfer of personal data outside the European Economic Area (EEA)
The Company may transfer the personal data of its customers to the States or regions in which the Company and its group have established bases of operations to achieve the purposes provided for in Section 3 above (“Purposes and legal bases of processing personal data"). In this case, unless the recipient state or region is considered adequate by the European Commission, in accordance with the GDPR and the provisions of the applicable laws of the EU/EEA member states, the Company will have to sign standard contractual data protection clauses (“Standard Data Protection Clause”) in order to guarantee an adequate level of protection of the personal data transferred. Any questions regarding the protection measures provided for in this paragraph should be addressed to the contact details indicated in Sections 11 and 12 below (“Method of requesting communication” and “Contact details for requesting information”).
8. Cookie Policy
As part of the operation of the website https://www.allufr.com/, Valuence may install cookies or other trackers on the User's hard drive. During their first visit to the website, the User is informed of this Confidentiality Policy and must consent to the installation of various cookies.
8.1 Cookies used
On its Site, the Company uses Google Analytics, a service offered by Google, Inc. (hereinafter “Google”) to monitor access to the Site. It may also use Cookies, Web Beacons or any other similar technology to provide its services. Cookies, Web Beacons, etc., are anonymous information which is used for the purposes of statistical analysis in particular. They may also be associated with information linked to the identity of Users, which is used within the framework of services reserved for members in order to offer more personalized services. Furthermore, on part of the Company's Site, third-party distributors to whom the Company entrusts the distribution of its advertisements (such as Google and Yahoo) distribute advertisements on the basis of information relating to access history to the Site collected in using Cookies, in compliance with the respective privacy policies of these distributors.
For any information regarding the cookies used: About Cookies | CookieHub – Cookie Consent Solution.
8.2 How to oppose these cookies?
8.3 Data transmission
The Company may communicate or transmit the personal data of its customers to public institutions such as the police, courts of justice, etc., at the request of these institutions made under French law and within the limits provided for therein.
Personal data of customers may be communicated or transmitted by the Company to the authorities or bodies indicated by law, when such communication or transmission is necessary to comply with the provisions of the laws of the European Union (EU) or laws or regulations Member States of the EU or the European Economic Area (EEA).
8.4 Social networks
Valuence offers the User the possibility of consulting its pages on social networks through buttons (Facebook, Instagram and Whatsapp). On this occasion, the social network plug-ins made available on the Website use cookies which make it possible to track the navigation of Users, whether they are registered on the social networks in question or whether they are connected to their account. personal when browsing the Website. The cookies implemented also allow the publishers of the different social networks to target advertising offers on their respective platforms.
In this context, Valuence has no control over the processing of Personal Data possibly carried out by the editors of the various social network platforms concerned, who remain solely responsible for their own processing, with the exception of processing resulting from specific settings made by Valuence on these social media platforms, where applicable, for which Valuence would be the co-controller. Valuence therefore invites the User to first consult the general conditions of use and the respective confidentiality policies of these social network platform publishers if they wish to use the sharing buttons made available to them.
9. Duration of retention of personal data
The Company retains the personal data of its customers for any period necessary to achieve one of the purposes provided for in Section 3 (“Purposes and legal bases for processing personal data”). The following table indicates the expected shelf life for each of these purposes:
Purposes provided for in Section 3 (“Purposes and legal bases for processing personal data”) | The duration of the conversation |
|---|---|
Purposes 1-5 | Ten (10) years from the provision of the service, the transmission of the information or the end of the transaction. |
Purposes 6 and 7 | Any time necessary for the investigation or analysis carried out by the Company. Proposal: 5 years from the end of the commercial relationship, or the request for deletion, for purposes of proof or to meet legal obligations. |
Purposes 8 and 11 | Any time necessary to improve the quality of services offered to customers. Proposal: 5 years from the end of the commercial relationship, or the request for deletion, for purposes of proof or to meet legal obligations. |
Purpose 9 | The data is kept by default on the web analytics tool for 24 months from consent. |
Purpose 10 | One (1) month from the recording of images from video surveillance. |
Furthermore, files relating to various contracts, the status of transactions, complaints, etc., are kept for any period necessary to comply with legal obligations. It is specified, however, that the retention period of this information may be longer, if this is necessary for, among other things, the processing of a dispute.
10. User rights over their personal data
Any request made by a User or by the representative of a User concerning personal data kept by the Company (hereinafter “the data kept”) will be processed by the Company under the following conditions in accordance with the GDPR:
- Right of access: the Company will communicate to the applicant the stored data which allows the applicant to be identified. If no data allowing the applicant to be identified is kept by the Company, the latter informs the It is specified, however, that the Company may refuse all or part of these requests by notifying the reason, if the communication of the data retained: (i) may infringe the rights of a third party; (ii) may significantly interfere with the proper functioning of the Company or its group; or (iii) is contrary to laws and regulations.
- Right of rectification: when the Company is requested to rectify or update the personal data stored, on the grounds that the details of this data allowing the identification of the requester are not accurate, the Company must, except where a special correction procedure is imposed by law or regulation, carry out all necessary investigations without delay and to the extent necessary to achieve the purposes of the data in question. At the end of these investigations, if the Company decides to accept the request by proceeding with the correction, etc. of all or part of the data retained, the Company must inform the requester without delay. If the Company decides not to accept the request, it must inform the requester without delay and with the reason for the refusal.
- Right of erasure: the user may request that their personal data be deleted when (i) the personal data is no longer necessary in relation to the purposes for which they were collected or are processed, (ii) the user has withdrew consent, (iii) the user objects to the collection or processing, (iv) the processing of personal data is unlawful (v) to comply with a legal obligation.
- Right to withdraw consent: the user has the right to withdraw consent at any time for all processing based on this consent.
- Right of opposition: the user has the right to object, at any time, to the processing of personal data concerning him. The Company may defeat this opposition in the event of compelling legitimate reasons or in the event of processing for the establishment, exercise or defense of legal rights. The user may also object, at any time, to the processing of personal data concerning him for commercial prospecting purposes.
- Right to limitation: the user may request the limitation of the processing of his personal data (i) when he contests the accuracy of the personal data, and for the duration necessary for the company to verify them, (ii) when the processing is unlawful, (iii) when he wishes the Company to retain his personal data when these are necessary for the establishment, exercise or defense of his rights in court, (iv) when he has exercised his right of opposition.
- Right to data portability: provided that the legal conditions are met, the Company will transmit the applicant's personal data to any recipient indicated by the latter, in a structured and machine-readable format. The Company will transmit this data to a third party, if technically possible. If the Company decides not to accept the transfer request, it must inform the requester without delay and with the reason for the refusal.
- Right to decide the fate of their personal data after their death: the user has the right to organize the fate of their personal data after their death by transmitting general instructions to the company. By default, the deceased's beneficiaries will have the possibility of exercising the rights provided for in this Privacy Policy in the name and on behalf of the deceased.
11. Modality of request
The exercise of any of the rights mentioned above must be requested via the request form available on the Valuence International Europe website (https://www.valuence.inc/en/contact/).
12. Contact details for inquiries
For any questions regarding the protection of personal information implemented by the Company, the user can directly contact:
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Personal information department, Valuence International Europe SAS |
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Such. |
+33 (0)1 81 69 81 39 Monday to Friday from 11:00 a.m. to 7:00 p.m. in France |
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Customers have the right to lodge complaints about the Company's processing of their personal data directly with the supervisory authority of the EU/EEA member state where they reside or work, or in where their personal data may have been the subject of theft. For details of this procedure, customers should contact the respective supervisory authorities. In France, the competent authority is the CNIL (https://www.cnil.fr/fr/plaintes).
13. Privacy Policy Update
The Company may modify the Confidentiality Policy depending on legislative and regulatory developments in this area as well as its activity.
