Our purchasing office will be exceptionally closed from December 28 to January 1. We wish you a wonderful new year!

FAQs

Welcome to ALLU

You can get a free buyback estimate by coming to our ALLU buying office.

If you are satisfied with the proposed reference price, we will then send you a form by email for the sending of your article

 

After we receive the form, we will send you a prepaid shipping label. All you have to do is pack your items and schedule a collection, or if you prefer, drop off your package at a DHL center near you. Once your items are in our hands, our experts will verify their authenticity and inspect their condition. A final redemption price will be provided to you promptly and we will offer you a purchase contract. Subject to your agreement on its content, this contract will be signed electronically.

If you do not accept the final sale price that we offer, we undertake to return your items to you at our expense as soon as possible.

We undertake to pay you by bank transfer to your account within a maximum period of 48 working hours from the conclusion of a purchase contract.

Allu operates more than 165 luxury shopping stores around the world. 

This experience allows us to say that yes it is totally safe to sell at Allu.  

Please note that all items are shipped by DHL, Chronopost or Colissimo.

You can get a free buyback estimate by coming to our ALLU buying office.

We undertake to pay you by bank transfer to your account within a maximum period of 48 working hours from the conclusion of a purchase contract.

Allu operates more than 165 luxury shopping stores around the world. 

This experience allows us to say that yes it is totally safe to sell at Allu.

If you have a question that you can't find answered below, send us a message via Facebook or WhatsApp. We will answer you as soon as possible.